LEAD TIMES
Please allow up to 15-20 working days for your order to be handmade and 1-3 working days for ready to ship items, not including shipping time.
Have a specific date in mind? Don’t hesitate to reach out to us so I can manage to send you your item in time!

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SHIPPING TIMES

All shipments are tracked and dispatched via the national postal service (Poste Italiane), with delivery times varying by region (see estimates below).

ITALY: 3-5 working days (Standard). 1-4 working days (Express)

EUROPE*: 10-15 working days (Standard), 2-5 working days (Express)

REST OF THE WORLD*: 10-25 working days (Standard), 2-5 working days (Express)

Please keep in mind that these are approximate timelines, and I am not responsible for any delays on the courier's end. However, if your package doesn’t arrive as expected, don’t hesitate to reach out—I’ll do everything I can to locate it and keep you updated!

Shipping costs vary depending on your region and will be displayed at checkout.

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RETURNS POLICY

As a small business, we are unable to offer full refunds for change of mind.

I kindly ask that you only place an order if you're sure you'll love and keep the item. If you're unsure about sizing, please don't hesitate to reach out for guidance or directly message me via the Contact section or via Instagram @azzurrothelabel. Should the fit not be as expected, you're welcome to send the item back for adjustments.

Please note that the buyer is responsible for arranging and covering the cost of return shipping. Just contact me within 7 days of receiving your order to get started.

*International customers are responsible for any customs fees, duties, or taxes imposed by their country's customs authorities. We recommend reviewing your local customs regulations before placing an order.

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Thank you for your understanding and cooperation. If you have any questions or need assistance, please don’t hesitate to contact me—I’m here to ensure you have a smooth and enjoyable shopping experience.
Thank you for supporting a sustainable brand and my dreams!